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A New Study Finds that Air-Traveler Frustration Is Resulting in Millions of Trips Not Being Taken Each Year
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(OPEN):
ACCORDING TO A NEW STUDY FROM THE TRAVEL INDUSTRY ASSOCIATION,
A FULL THREE-QUARTERS OF AIR-TRAVELERS IN THE U-S BELIEVE THAT THE
AIR-TRAVEL SYSTEM IS EITHER "BROKEN" OR IN NEED OF "MODERATE
CORRECTION". WHAT'S MORE IS THAT TRAVELER FRUSTRATION IS LEADING
THEM TO AVOID MILLIONS OF TRIPS, EACH YEAR. T-I-A
PRESIDENT AND C-E-O, ROGER DOW, HAS DETAILS...
(DOW):
"FRUSTRATION WITH THE AIR-TRAVEL PROCESS HAS HIT A
TIPPING POINT: TRAVELERS AVOIDED A STAGGERING 41-MILLION
TRIPS, OVER THE PAST YEAR, DUE TO THE HASSLES OF FLYING; THAT'S
100-THOUSAND TRIPS, PER DAY, THAT WEREN'T TAKEN. OUR ECONOMY CAN'T
AFFORD WHAT AMOUNTS TO A 26-BILLION-DOLLAR BLOW."
(BRIDGE):
THE SURVEY FOUND THAT TRAVELERS ARE MOST IRRITATED ABOUT THE
AIR-TRAVEL PROCESS--NOT NECESSARILY THE AIRLINES--WITH THE RESPONDENTS'
TOP CONCERNS INCLUDING FLIGHT DELAYS, AND INEFFICIENT SECURITY
SCREENING. TRAVELERS ALSO EXPRESSED LITTLE OPTIMISM FOR REFORM...
(DOW):
"THIS RESEARCH SHOULD BE TAKEN AS A WAKE-UP CALL TO
AMERICA'S POLICY-LEADERS THAT THE TIME FOR MEANINGFUL AIR-SYSTEM REFORM
IS NOW."
(CLOSE):
FOR MORE INFORMATION, VISIT
"T-I-A"-DOT-ORG.
